FAQ
Answers to common Basefund questions about your account, transactions, participants, funds, security, and the day-to-day mechanics of using the platform.
6 articles
- Creating a New Basefund AccountLearn how to create your free Basefund account. Request a consultation and get a personalized setup tailored to your organization's needs.
- Basefund GlossaryComplete glossary of Basefund terms including transactions, closings, user roles, and permissions. Your reference guide to platform terminology.
- First Time Logging-InStep-by-step guide to signing into your Basefund account for the first time. Quick and easy access to your platform.
- How to Reset Your Password in BasefundForgot your Basefund password? Follow these simple steps to reset it via email and regain access to your account in minutes. Quick recovery guide.
- How We Use Microdeposits for Bank VerificationLearn why Basefund uses wire transfer microdeposits to verify bank accounts. Secure, non-reversible verification that matches your actual transactions.
- Insured TransactionsOptional transaction insurance through Lloyd's of London protects your Basefund payments. Learn about coverage, eligibility, and how to activate it.